Secure your digital assets with impenetrable cold storage technology
The Trezor® hardware wallet, pioneered by SatoshiLabs, represents the most secure method for digital asset management. It is a dedicated, offline device (cold storage) designed to protect your private keys from online threats such as malware, phishing, and unauthorized access. By keeping your keys isolated from your internet-connected computer or phone, Trezor® ensures that you maintain true sovereignty over your funds—the fundamental principle of **"Not your keys, not your crypto."** All sensitive operations, including transaction signing, happen directly on the device, requiring physical confirmation.
1. Trezor® Hardware
The physical device (Model One, Model T, Safe 3, etc.) stores your private keys offline. It uses a PIN for access and requires a physical button press or screen tap to confirm every outgoing transaction.
2. Trezor® Suite (Wallet)
The official desktop and web application (Trezor Suite) is your all-in-one interface. It allows you to view balances, manage accounts, buy, sell, swap, and stake cryptocurrency, all secured by the connected Trezor® device.
3. Trezor® Bridge
This small application runs in the background to ensure secure communication between your Trezor® device and your web browser or desktop Suite. While often integrated into the latest Trezor® Suite, it is essential for seamless connectivity. Its functionality is critical for the device to interact with the blockchain via your computer.
To begin using your device, navigate exclusively to the official start page: Trezor.io/start. This process guides you through firmware installation, PIN creation, and the crucial step of generating and securely writing down your **Recovery Seed** (typically 12, 20, or 24 words). This seed is the master key to your crypto; if your Trezor® device is lost, stolen, or damaged, you can use this seed to recover your entire wallet and funds onto a new device. Never store your seed digitally or share it with anyone. For advanced security, consider using the optional **Passphrase** feature, which creates a "hidden wallet" only accessible when the passphrase is typed in.
Encountering issues like device not connecting or Trezor Suite discovery errors are often resolved by simple steps, such as trying a different USB cable, updating the firmware, or temporarily disabling VPNs or aggressive firewalls that might block communication. Always refer to the official support documentation for reliable solutions.
Official Troubleshooting Trezor.io LinkThe Ledger Live App serves a similar purpose to Trezor Suite, acting as the secure desktop and mobile interface for Ledger's line of hardware wallets (Nano S Plus, Nano X, Stax). Like Trezor Suite, Ledger Live does not store your private keys—they remain securely isolated on your Ledger device.
Q: Where are my cryptocurrencies actually stored?
A: Your crypto is not stored "on" the Trezor® device. Your private keys, which grant access to your funds on the blockchain, are stored securely inside the device. Your crypto assets themselves reside on the decentralized blockchain network.
Q: What happens if I lose my Trezor® device?
A: Your funds remain safe. You can restore access to your entire wallet using your **Recovery Seed** (backup phrase) on a new Trezor® device or any other BIP39-compatible wallet.
Q: How does the Trezor® Passphrase feature work?
A: The passphrase acts as a 25th word (or more) that creates a 'hidden wallet.' If an attacker forces you to unlock your device, they can only access the wallet without the passphrase (often kept empty or with a small amount of decoy crypto).
Q: Do I need to keep Trezor® Suite open to receive crypto?
A: No. Since your funds are on the blockchain, you can receive transactions 24/7. You only need to open Trezor® Suite and plug in your device when you want to **send** funds or view your balance.
Q: Why am I getting an error that Trezor® Suite can't see my device?
A: This is usually a connectivity issue. Try using the original USB cable, switch to a different USB port, temporarily disable any VPN or antivirus software, and ensure you are using the latest version of the Trezor® Suite desktop app.
Q: Is it safe to buy a Trezor® from a third-party reseller?
A: While Trezor® devices have tamper-evident packaging, for the highest security assurance, it is strongly recommended to purchase directly from the Official Trezor Shop or from authorized, certified resellers only.
Trezor® is a registered trademark of SatoshiLabs. Always use official software and links provided by Trezor.